Return/Exchange Policy
We only return or exchange items that are different from size ordered or has any kind of quality defect. All returns must be made within 7 days of purchase. After 7 days we will be unable to offer you a refund or an exchange.
In case you received a product that is not according to the size ordered or it is damaged/defective the company should be notified within 48 hours of receipt. You will be requested to share snap shot at +92 336 2457788 or Insta
In case of exchange we will deliver the new product within 7 working days and customer will be required to handover the old product to the same delivery person.
In case of return the customer will be required to courier back the product with original packaging and tags in place.
Please contact us on our WhatsApp no. +92 328 2274658, indicating the item(s) you would like to return and the reason.
Attach packaging pictures along with the product pictures from different angles
Return Address:Nazimabad 1 no ,Rizvia Society block c-35
Address: Nazimabad 1 no ,Rizvia Society block c-35
Please mention the Order Number and Reason for returning the parcel and keep it inside the parcel.
Receiving person Name: Ibtehaj
Contact Number: +92 328 2274658
Please make sure that the returned items are packed securely to prevent any loss or damage during transit. For all self-shipped returns, please use a reliable courier service.
We will transfer dues to the customers bank account or through easy paisa after receiving the parcel within 3 days.
SHIPPING CHARGES SHALL BE NON-REFUNDABLE.